Effective Date: 03/01/2024
We strive to ensure satisfaction with every Geek Bar product. Please review our policy below.
1. Returns
Due to the nature of our products (vape-related items), all sales are final once opened. However, unopened and unused items can be returned within 14 days of delivery.
To be eligible for a return:
- The item must be in original, unused, and unopened condition.
- You must contact us at contact@buygeekbarvapes.com before sending back the item.
- Customers are responsible for return shipping costs unless the return is due to our error (e.g., wrong or defective item).
2. Refunds
Once your return is received and inspected:
- If approved, a refund will be issued to your original payment method within 5–10 business days.
- If the product was used or damaged, no refund will be granted.
3. Damaged or Defective Products
If your item arrives damaged or defective, please contact us within 48 hours of delivery with a description and photo of the issue.
4. Contact for Returns
- Email: contact@buygeekbarvapes.com
- Phone: +1 (209) 322-9690